The inmates of the correctional facilities where the services of Securus Technologies are provided are happy with the quality of services they are receiving. The internet is flooded with the positive reviews from the customers of the company, and the count of positive reviews continues to increase. The commitment of the company towards its customers is focused. Securus Technologies wants to ensure that the customers get value for money along with complete satisfaction from the services offered. The law enforcement agencies and officers are also full of praises for the company’s services, which includes parolee tracking system, legal information management solutions, and investigative solutions and services.
Securus Technologies is one of the very few companies in the correctional sphere that has received an A+ rating from the Better Business Bureau. As a company, it has matured over the years, and the customers of the company have multiplied manifolds due to the quality of services it provides. Rick Smith, who serves as the CEO of Securus Technologies has some years of experience of working in the telecommunication industry. He has worked for the firms like Integra Telecom and Eschelon Telecommunications in the past, which has given him exposure as well as experience in the inmate communication and telecommunication business. Rick Smith knows what needs to be done to take Securus Technologies to new heights of success, and he has been focusing his energy on doing that only from the very beginning.
In the coming years, Rick Smith plans to take Securus Technologies across the country from its currently focused operational territory in North America. Securus Technologies also concentrates majorly on research and development and has a massive range of investigative services and tools on its name that is used extensively by the law enforcement agencies. The law enforcement officers love what the company offers, and many of these officers have even written to the company saying how good their products and services are.